Sell local in any country. Without setting up a local entity.
We become the legal Importer of Record in 180+ markets — so your products clear customs, comply with local rules, and reach your customer. Without you opening a single local entity.
The legal importer
in every market you sell.
Selling internationally requires a registered Importer of Record in each destination country. We become that entity — and take on everything that comes with it.
Legal importer of record.
Our local entities are the registered IOR in 180+ countries. Every shipment clears customs under our name. You don't need to register anywhere.
.avif)
Customs clearance and documentation.
We generate every commercial invoice, customs declaration, and HS code classification automatically. Every shipment leaves with the right paperwork.
Duty payment and tax remittance.
We pay import duties and remit local taxes directly to the relevant authorities. You see one clean invoice. We handle the regulatory side.
Product compliance.
We ensure your products meet the local regulations in each market — labelling, ingredient rules, restricted goods. The compliance layer is built in.
.avif)
What is an Importer of Record?
An Importer of Record is the legal entity responsible for goods crossing into a country. They file customs paperwork, pay Most countries require the IOR to be a locally registered entity. For DTC brands, that means setting up a local company in every market they sell to — or working with a third-party IOR. OpenBorder is that third-party IOR for 180+ countries. You ship. We handle the legal side.
Doing it yourself Vs Doing it with us.
180+ countries. 3–5 day delivery. One platform that handles carriers, customs, taxes, duties, and tracking, so you don't have to.
Vs
.avif)
How brands scale with us
Brands like Obvi, Bloom Nutrition, and DRMTLGY have scaled internationally without setting up a single local entity. Their customers in the UK, EU, Canada, Australia, and UAE get their orders cleared, compliant, and delivered — because we're the legal importer on every shipment.
The brands stay focused on what they're good at. We handle the legal layer.
Read the full story
.svg)
IOR services in 180+ countries.
We act as the registered Importer of Record across every major DTC market.
North America
United States, Canada
Europe
United Kingdom, Germany, France, Italy, Spain, Netherlands, Sweden, Ireland, Denmark, Belgium, Austria, Poland, Portugal, Finland
Asia-Pacific
Australia, New Zealand, Japan, Singapore, Hong Kong
Middle East
United Arab Emirates, Saudi Arabia
Latin America
Brazil, Chile
IOR is one piece of the platform.
Most brands using OpenBorder for IOR also use these.
.avif)
Merchant of Record
We can also act as the legal seller for international transactions — handling tax, consumer protection, and refunds.
Taxes, duties & landed cost
Show the exact final price at checkout, including duties and taxes. No surprises for your customer.
Product compliance
We handle local regulations — labelling, ingredient rules, restricted goods — in every market we serve.
Frequently asked questions
Do I need an Importer of Record in every country I ship to?
What's the difference between IOR and MOR?
What if I want to set up my own IOR instead?
Who's liable if there's a customs issue?
Does IOR work for all product categories?
Sell internationally. Without the legal headache.
We'll set you up in 2 weeks. And handle the legal layer in every market you sell.
Request a demo
- 180+ countries
- No local entity needed
- Live in 2 weeks
